Complementary Team

Defined as

We are aligned by our common purpose and work together as a complementary team

Behavioural Statements

  • We put team’s success ahead of our own
  • We give our best as a team and achieve more together
  • We work together based on mutual trust and respect
  • We are direct and open in our communication with each other
  • We share our knowledge and ideas with our colleagues and
  • we do not operate in silos
  • We align ourselves and support the development goals of the countries we operate in

Ownership

Defined as

We take ownership to achieve outstanding results and seek value at all times

Behavioural Statements

  • We are responsible and accountable for our actions
  • We practise hands on management and lead by example
  • We set ambitious targets through internal and external benchmarking
  • We achieve results through people, process, system and structure
  • We seek out the best value when making decisions
  • We keep things simple and smart
  • We have a “can-do” attitude

People

Defined as

We develop our people to grow with us

Behavioural Statements

  • We groom our talent by developing their skills and capabilities
  • We strive to build our organisation from within
  • We promote and reward based on performance and people development, in a fair and transparent way
  • We grow people to be better than ourselves
  • We learn from our mistakes and do not repeat them
  • We enable the communities we operate in to grow with us
our-stories_integrity

Integrity

Defined as

We act with integrity at all times

Behavioural Statements

  • We are uncompromising on dishonesty
  • We put problems and issues on the table, and act without fear or favour
  • We do not accept corrupt practices
  • We safeguard company’s assets and knowledge

Customer

Defined as

We understand our customer and deliver best value to them

Behavioural Statements

  • We regularly engage our customers to better understand their businesses and needs
  • We serve our customers through stable quality, supply and service
  • We track the pulse of the competitive landscape and market dynamics
  • We align internally to what our customers need
  • We innovate and customise our products and services to provide win-win solutions for our customers

Continuous Improvement

Defined as

We act with zero complacency and always strive for continuous improvement

Behavioural Statements

  • We aim for today to be better than yesterday and tomorrow to be better than today
  • We strive to do better, faster, and at a lower cost
  • We focus on quality, productivity and cost to always stay competitive
  • We understand the changing market landscape and trends, and their impact on the organisation
  • We are always vigilant in ensuring health and safety, and strive for zero accidents and zero non-compliance
  • We do not tolerate wastage
  • We act in accordance with our sustainability framework